Scale Calibration
Services in South Africa

Weighing Calibration • Compliance • Service • Repair

Accuracy you can trust. Microsep provides A2LA-accredited calibration to ISO/IEC 17025:2017 for suitable digital self-indicating weighing instruments up to 2,000 kg. This includes eligible laboratory balances, analytical and precision balances, microbalances, bench scales, floor scales and industrial scales.

Beyond accredited weighing calibration, Microsep also provides moisture analyser calibration and SmartCal™ performance testing, USP <41> and minimum-weight support, GWP® and EQPac services, METTLER TOLEDO industrial and laboratory service and repair, TankCal, and test-weight and mass-piece calibration facilitation — supported nationwide and across regional Africa.

Microsep - Mettler Toledo Weighing Calibration Services

2,000 kg

A2LA-accredited weighing range

40 tonnes

TankCal hydraulic calibration
capability

1 mg–20 kg

Test-weight calibration
facilitation

4 service hubs

Johannesburg, Gqeberha,
Cape Town, Durban

Microsep - Mettler Toledo Weighing Calibration Services

Accredited calibration for laboratory weighing instruments

LABORATORY BALANCE CALIBRATION

Microsep provides A2LA-accredited calibration at the customer’s premises for suitable laboratory weighing instruments up to 2,000 kg. This service is suited to
applications where high resolution, controlled handling and measurement confidence are critical.

Laboratory balance calibration is suited to analytical balances, precision balances, microbalances and other sensitive weighing systems used in quality control, formulation, testing and regulated laboratory environments.

Calibration at the customer’s premises for suitable analytical balances, precision balances and microbalances
Supports quality, traceability and documented measurement confidence
Can be coordinated alongside calibration of moisture analysers, USP <41>, GWP® and EQPac requirements
Available as part of wider maintenance, service and repair support where required

Industrial Scale Calibration

A2LA-ACCREDITED CALIBRATION

Microsep provides A2LA-accredited calibration of suitable industrial weighing instruments up to 2,000 kg at the customer’s premises. This service supports robust industrial applications where weighing performance is essential to production, receiving, dispatch, batching and process control.

Industrial scale calibration is suited to bench scales, floor scales, platform scales and other suitable industrial weighing equipment requiring documented calibration results and dependable support.

Suitable for industrial bench, floor and platform scales up to 2,000 kg. Calibrations are performed at the customer’s premises
Helps support production, process and compliance requirements
Can be coordinated with industrial service, repair and TankCal (Hydraulic Tank Calibration) support where required

Microsep - Mettler Toledo Weighing Calibration Services
Microsep - Mettler Toledo Weighing Calibration Services

Verify the weighing, heating and overall performance of your moisture analyser

MOISTURE ANALYSER CALIBRATION & PERFORMANCE TESTING

Moisture analysers combine a precision weighing system with a controlled heating unit, so reliable moisture results depend on both functions performing correctly. Microsep can support calibration and performance checks for METTLER TOLEDO moisture analysers as part of a planned quality programme.

Weighing performance calibration and sensitivity assessment Heating-unit temperature verification or calibration where applicable SmartCalâ„¢ performance testing to assess overall instrument functionality Documented results to support routine quality control and audit readiness

USP , minimum weight, GWP® and EQPac qualification services

PHARMACOPOEIA & REGULATED WEIGHING SUPPORT

For pharmaceutical, biopharmaceutical and other regulated laboratories, weighing performance must be demonstrated against defined process and quality requirements. Microsep can support customers with METTLER TOLEDO service solutions designed for compliant, fit-for-purpose weighing.

  • USP <41> support: balance calibration and performance assessment aligned with current pharmacopoeia expectations for weighing accuracy and repeatability
  • Minimum-weight assessment: determine the lowest practical weight for use of the balance based on measured performance and the required process tolerance
  • GWP® services: fit-for-purpose assessment, risk-based routine testing recommendations, test methods, frequencies and tolerances
  • EQPac: comprehensive equipment qualification for regulated environments, including documented installation and operational qualification, initial calibration and qualification documentation
  • Keeping customers up to date: Microsep helps customers stay informed of evolving pharmacopoeia and weighing-related regulatory requirements, supported by METTLER TOLEDO’s ongoing monitoring of relevant standards and regulatory developments. This helps keep service recommendations and qualification support aligned with current expectations.

These services support customers in establishing documented evidence that the balance is suitable for its intended use and support ongoing audit readiness throughout the equipment lifecycle.

Microsep - Mettler Toledo Weighing Calibration Services
Microsep - Mettler Toledo Weighing Calibration Services

Hydraulic calibration
support up to 40 tonnes

TANKCAL • TANK WEIGHING SYSTEM CALIBRATION

Microsep’s TankCal service supports tanks and vessel weighing systems using a hydraulic calibration system that can appropriately apply a controlled load up to 40 tonnes.

Suitable for production, batching, formulation, inventory and process-control applications

A Microsep Calibration Certificate is issued for the TankCal calibration. Reference load cells used in the TankCal system are calibrated to national measurement standards

One route for your weighing instruments and reference weights

TEST-WEIGHT & MASS-PIECE CALIBRATION

One route for your weighing instruments and reference weights

Microsep facilitates the calibration of test weights and mass pieces through a specialist calibration partner, providing a convenient solution for customers who also use Microsep for weighing-instrument calibration and service.

  • Mass pieces and test weights from 1 mg to 20 kg
  • OIML accuracy classes E2, F1, F2, M1 and M2
  • Typical lead time of two weeks
  • Microsep manages the facilitation process on the customer’s behalf
Microsep - Mettler Toledo Weighing Calibration Services
Microsep - Mettler Toledo Weighing Calibration Services

Planned maintenance. Reliable performance. Better cost control.

SERVICE LEVEL AGREEMENTS

Microsep offers tailored Service Level Agreements for customers who require planned calibration and maintenance support for their METTLER TOLEDO balances and scales.

  • Scheduled calibration, routine testing and preventative maintenance
  • Annual or bi-annual service intervals according to use, environment and quality requirements
  • Improved visibility of planned maintenance and repair costs
  • Negotiated rates on METTLER TOLEDO spare parts and applicable services, agreed as part of Microsep’s Standard SLA

Authorised support for industrial weighing equipment

METTLER TOLEDO INDUSTRIAL SERVICE & REPAIR

Industrial weighing systems operate in demanding production environments and require a service approach suited to field equipment, process conditions and site-based fault diagnosis. Microsep provides specialised support for METTLER TOLEDO industrial weighing equipment.

Our authorised service capability combines manufacturer-specific training with access to METTLER TOLEDO service tools, software, technical resources and genuine spare parts.

Service and repair of industrial scales, terminals and weighing indicators.

Support for platforms, load cells, junction boxes and associated weighing hardware.

Fault diagnosis, adjustment and preventative maintenance in production environments

Support for process, tank and vessel weighing applications where applicable

Microsep - Mettler Toledo Weighing Calibration Services
Microsep - Mettler Toledo Weighing Calibration Services

Specialist support for balances and moisture analysers

METTLER TOLEDO LABORATORY SERVICE & REPAIR

Laboratory balances and moisture analysers require specialised handling, diagnostic capability and adjustment expertise. Microsep provides dedicated service support for METTLER TOLEDO laboratory weighing equipment.

Authorised METTLER TOLEDO laboratory service gives customers access to manufacturer-specific procedures, specialised service tools and software, including LARS where applicable. LARS is METTLER TOLEDO service software used by trained technicians to access supported instrument diagnostics and carry out manufacturer-defined testing, adjustment and service procedures, together with genuine spare parts.

  • Analytical, precision and microbalance service and repair
  • Moisture analyser service, maintenance and repair support
  • Manufacturer-specific diagnostics and adjustment using authorised service capabilities
  • Preventative maintenance and cleaning suited to sensitive laboratory instruments
  • Access to genuine METTLER TOLEDO replacement parts

Local expertise. Nationwide coverage. Regional Africa support.

NATIONWIDE TECHNICAL SUPPORT

Microsep’s weighing service teams are positioned across South Africa, enabling servicing, calibration, preventative maintenance, repairs and technical support to be coordinated according to the equipment, site and service requirement.

Service hubs:

  • Johannesburg
  • Gqeberha / Port Elizabeth
  • Cape Town
  • Durban

Regional calibration and technical support can also be coordinated across Africa, subject to location, equipment and project requirements.

Microsep - Mettler Toledo Weighing Calibration Services

Scale calibration, moisture and compliance FAQs

Frequently asked questions

Common questions around accredited weighing calibration, moisture analyser testing and regulated weighing support.

Is Microsep accredited to calibrate scales and balances?

Yes. Microsep is A2LA accredited in accordance with ISO/IEC 17025:2017 for calibration of digital self-indicating weighing instruments up to 2,000 kg. Calibrations are performed at the customer’s premises.

Yes. Microsep calibrates suitable weighing instruments from multiple manufacturers using its technical expertise and in accordance with its A2LA accreditation requirements. METTLER TOLEDO customers additionally benefit from dedicated industrial and laboratory service expertise, manufacturer-specific tools and software, and genuine spare parts.

SmartCalâ„¢ is an overall performance check for METTLER TOLEDO moisture analysers. The temperature-sensitive test substance is used in a normal drying method to assess the combined response of the heating and weighing systems, providing a quick indication of overall instrument performance.

Yes. Microsep can support regulated weighing applications with pharmacopoeia-focused balance services and minimum-weight assessments, as well as METTLER TOLEDO GWP® services and EQPac equipment qualification. The appropriate service can be selected according to your quality system, intended use and qualification requirements.

TankCal supports suitable tank and vessel weighing systems up to 40 tonnes using a hydraulic calibration system and reference load cells calibrated to national measurement standards. Microsep also facilitates test-weight and mass-piece calibration from 1 mg to 20 kg for OIML classes E2, F1, F2, M1 and M2 through a specialist calibration partner.

Request calibration, service or repair

Online service request

One form can handle the full weighing-service requirement. The selected service can be used to route the enquiry to the appropriate Microsep technical specialist.

  • Laboratory balance calibration
  • Industrial scale calibration
  • Moisture analyser calibration / SmartCal
  • USP <41> / minimum weight / GWP® / EQPac
  • METTLER TOLEDO Industrial Service & Repair
  • METTLER TOLEDO Laboratory Service & Repair
  • TankCal assessment
  • Test-weight calibration
  • Service Level Agreement

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