Microsep has been certified to the ISO 9001 quality standard for more than twenty years and benefits from the ongoing verification and improvement of its management system to ensure effectiveness and efficiency of processes.
Listening to our customers, monitoring and measuring our performance, as well as continually reviewing our systems, allows us to identify risks and opportunities, enabling growth and advancement.
Microsep is accredited for onsite calibration of digital weighing instruments in accordance with the recognised International Standard ISO/IEC 17025. The third-party evaluation of Microsep is performed by A2LA. A2LA is a signatory to the International Laboratory Accreditation Cooperation (ILAC), Mutual Recognition Arrangement (MRA), and the International Accreditation Forum (IAF) Multilateral Recognition Arrangement (MLA).
Laboratory accreditation uses criteria and procedures specifically developed to determine technical competence and all results are recorded for traceability. We are equipped to provide an accredited on-site calibration of semi-micro balances, balances and scales up to two tons.
Microsep (Pty) Ltd regards its commitment to quality, as reflected in its mission statement, as fundamental to all their business operations.
The management of Microsep is committed to complying with applicable legislation and to implementing and maintaining formal management systems in its organisation in accordance with ISO 9001 and will strive to continually improve the effectiveness of the management system.
In addition, Microsep is committed to implementing and maintaining good laboratory practice for mass calibrations and to complying with the calibration legislation, ISO 17025, and accreditation body requirements for mass accreditation for all on-site mass calibrations.
Microsep shall not undertake any activity where customer satisfaction is not possible for reasons of our capacity limit, or because it is beyond our normal expertise or for any other reason.
Management will strive to grow market share without compromising the health and safety of all employees and those of other people at the premises of the company. The company is bound by the requirements of the Occupational Health and Safety Act 85 of 1993 requires all employees to comply with the conditions contained therein.
As a registered Essential Service, Microsep (Pty) Ltd remains fully operational during lockdown.
Our offices will be minimally staffed to provide products and service intervention where required to the Laboratory, Pharmaceutical, Power Generation, Food & Beverage and other Essential Service industries.
We will continue to monitor our supply chain and will inform customers of any potential risk.
• Johannesburg: +27 11 553 2300
• Cape Town: +27 21 914 0393
• Durban: +27 31 701 4705/6
• Port Elizabeth: +27 41 365 5168
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