ABOUT MICROSEP
OUR PRODUCT OFFERING & PARTNERS
COMPANY OVERVIEW
Microsep is a leading supplier of scientific, analytical, laboratory and weighing instrumentation. We collaborate with global companies to provide high value products, emerging technologies, and innovative solutions to support our customers effectively. Our main product brands include Waters Corporation and METTLER TOLEDO.
We service industry sectors such as general laboratory, research, pharmaceutical, life sciences, environmental, food and beverage, chemical, petrochemical, mining; including industrial manufacturing, and retail weighing.
Our diverse range of products are supplied and serviced via our Johannesburg head office (Gauteng) and branches located in Cape Town (Western Cape), Durban (KwaZulu Natal) and Gqeberha (Eastern Cape). Our team of skilled specialists is dedicated to provide expert assistance in sales, service and application support for all products we offer.
At Microsep, our focus is to complement our products with world-class customer service and satisfaction, with a driving ambition to maintain our position as a market leader across our various sectors. Recognizing our customers as important stakeholders in our business, our goal is to ensure their success by consistently meeting or exceeding their expectations.
To see more about Microsep. Consider checking our socials.
MISSION STATEMENT
To provide world class service to our customers and innovative solutions to their filtration, high
performance liquid chromatographic, weighing, laboratory instrumentation and in-line inspection needs.
- Proactively engage with our customers, attentively understanding their needs, feedback, and preferences to shape our products and services effectively.
- Embrace teamwork as our cornerstone, synergisng diverse talents and perspectives to achieve collective goals and foster an environment of mutual support and respect.
- Stay at the forefront of technological advancements, diligently evaluating and integrating new technologies to uphold our commitment to offering unparalleled solutions in our industry.
- Drive sustainable growth and profitability, balancing financial success with ethical business practices and societal responsibility.
- Hold ourselves and each other accountable to the highest standards of excellence, continually raising the bar for performance and delivering exceptional results.
- Infuse joy and fulfillment into our work environment, fostering a culture where passion, creativity, and enjoyment thrive, enriching both our professional endeavors and personal well-being.
CUSTOMER SATISFACTION
Microsep is dedicated to world-class customer service with a commitment to improved delivery times, continuous customer satisfaction and a desire
to lead in the markets we serve. The products we sell and support are directed at the following markets:
