GENERAL SERVICE OFFERINGS
Service capabilities
Being part of our Global Product Brand Service Teams, we focus on optimising our products with superior service, technical support, training, upgrades and quality parts.
SERVICING & SUPPORT
Purchasing a scientific instrument is an important,
and sometimes, expensive decision. In addition to
the quality inherent in every one of our products,
Microsep abets customer confidence and
peace-of-mind with a variety of service and
technical support options.
MAINTENANCE & OPTIMISATION
Preventative maintenance plans or service agreements are
available on all instrumentation to ensure reliability and
improve your cost of ownership. In addition, we provide
calibration and certification, equipment qualification and
performance validation services.
EQUIPMENT & SPARES
Microsep provides on-site and in-house servicing and repairs of Waters and METTLER TOLEDO instrumentation. Our service and support teams are available nationwide for product installation, technical support and application-related queries.
SERVICING & REPAIRS
We use specialised and calibrated equipment to ensure accuracy of results and compliance. All products and original spare parts are warranted as per the manufacturer’s specifications.
EXPLORE OUR SERVICES
OTHER SERVICES
We provide service technicians at our strategically located service centres in Johannesburg, Cape Town, Durban and Port Elizabeth.
