Microsep Service Centre

HomeMicrosep Service Centre

Service Capabilities

Microsep’s Service Division provides technical consultants at our strategically located service centres in Johannesburg, Cape Town, Durban & Port Elizabeth. We also provide ongoing internal training sessions to better educate the market on our products and the best practice when using our instrumentation.

SERVICING & REPAIRS

Microsep provides on-site & in-house servicing and repairs for Water Purification systems, Sartorius Laboratory, Process instrumentation & Rainin pipettes

MAINTENANCE

Preventative maintenance plans or service agreements are available on all Microsep instrumentation, ensuring reliability & improving your cost of ownership.

DATA MANAGEMENT

Microsep has a team of experienced professionals that can assist with the Data Management needs of all installed Microsep products/instrumentation.

INSTRUMENT CALIBRATION

We are equipped to provide pipettes in-house or SANAS accredited on-site calibration of semi-micro balances, balances and scales of up to two tons.

VALIDATION & TRAINING

Microsep provides validation & training of the Sartorius Water Purification water system. Commonly used for critical applications that require ultra-pure water.

EQUIPMENT & SPARES

With calibrated equipment and all spare parts our work is guaranteed. All products are warranteed as per the product manufacturers specifications.

Request servicing or support by following the link provided

VALUE ADDED SERVICE

Microsep specialises in Laboratory Water Purification Instrumentation and to this end has launched several “value added” services to its immediate customers.

AVAILABLE SERVICES:

Service Agreements - flexibility to meet individual customer requirements.

Service Reports - electronically generated on-site for customers to sign.

New Databases - Traceability of installation of water systems & work performed.

Operator Training - Tailored to Laboratory Water Purification Instrumentation.

Demonstration Lab - Visit our lab to see the latest laboratory water systems in action.

WATERS® SERVICE

Being part of the Waters Global Service Team, we focus on optimising Waters products with superior service, support, training, upgrades, and Waters Quality Parts.

METTLER TOLEDO® SERVICE

Microsep’s Mettler Toledo service is designed to maximize the return on your equipment and instrument investments through our comprehensive programs.

TRAINING SESSIONS

Microsep Holds Events and Training Sessions for Products, Industry Solutions, and Technical Maintenance and Repair. These are held on-site at Microsep’s training facility in Jhb.