General Service Offerings

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Service Capabilities

Microsep’s Service Division provides technical consultants at our strategically located service centres in Johannesburg, Cape Town, Durban & Port Elizabeth. We also provide ongoing internal training sessions to better educate the market on our products and the best practice when using our instrumentation.

SERVICING & REPAIRS

Microsep provides on-site & in-house servicing and repairs for Waters and Mettler Toledo instrumentation, Water Purification systems, Process instrumentation & Rainin pipettes

MAINTENANCE

Preventative maintenance plans or service agreements are available on all Microsep instrumentation, ensuring reliability & improving your cost of ownership.

DATA MANAGEMENT

Microsep has a team of experienced professionals that can assist with the Data Management needs of all installed Microsep products/instrumentation.

INSTRUMENT CALIBRATION

We are equipped to provide pipettes in-house or onsite accredited calibration of semi-micro balances, balances and scales of up to two tons. Microsep is accredited by the American Association for Laboratory Accreditation.

VALIDATION & TRAINING

Microsep provides validation & training of the Sartorius Water Purification water system which is commonly used for critical applications that require ultra-pure water.

EQUIPMENT & SPARES

We use calibrated equipment to ensure accuracy of results and compliance. All products and original spare parts are warranteed as per the manufacturer's specifications.

Request servicing or support by following the link provided

WATERS® SERVICE

Being part of the Waters Global Service Team, we focus on optimising Waters products with superior service, support, training, upgrades, and Waters Quality Parts.

METTLER TOLEDO® SERVICE

Microsep’s Mettler Toledo service is designed to maximize the return on your equipment and instrument investments through our comprehensive programs.

TRAINING SESSIONS

Microsep Holds Events and Training Sessions for Products, Industry Solutions, and Technical Maintenance and Repair. These are held on-site at Microsep’s training facility in Jhb.